MGMT 303 Final Exam (Set 2)

(TCO 1) Which of the following is an example of an organization?

(TCO 2) The process of actively monitoring the environment through activities such as reading and observation is called

(TCO 3) The Sarbanes-Oxley Act requires the _____ to vouch for the truthfulness and fairness of the firm’s financial disclosures

(TCO 4) Which of the following economies is NOT considered a mature market economy?

(TCO 5) Starbucks’ middle managers who are responsible for joint venture agreements with bookstores, hotels, and airports work from a(n) _____ plan

(TCO 6) The overall purpose of a business plan is to

(TCO 7) _____ is defined as systematically moving employees from one job to another.

(TCO 8) OSHA safety standards are intended to

(TCO 9) The communication process is

(TCO 10) Income statements, balance sheets, and audits are examples of the control of

(TCO 2) How is environment scanning helpful to a manager and the organization?

(TCO 3) How can the government influence social responsibility in organizations?

(TCO 8) Briefly explain one performance appraisal method. Explain an error that can occur in the performance appraisal process and one way to effectively deal with such an error

(TCO 9) Briefly explain two ways in which communication effectiveness can be improved

(TCO 10) Describe how a budget is created in most organizations. How does a budget help a manager regarding financial control?

(TCO10) In your opinion, which two characteristics of effective controls are the most important? Why?

(TCO9) List the individual barriers to communication. Discuss how can you overcome these barriers?

(TCO6) What are the major funding options for small businesses? Which of these options is most likely to be used by the majority of start-ups? Why?

(TCO 2) Organizations have both an internal and an external environment. Describe the general environment and give at least one specific example of each dimension, other than the examples given in the text and in the lectures

(TCO 8) You are a manager of a Consulting firm with 25 employees under your supervision. Employee Motivation appears to be slipping, as well as employee performance. Employees seem to have a negative attitude about their work, which has led to some turnover of employees and an increase in absenteeism. You have been asked to provide upper management with recommendations of how to improve motivation of the employees. Please create a motivation plan and list the main motivational theories you are applying in this plan. You should come up with a minimum of three ideas on how to improve motivation

(TCO 9) You are the plant manager at Acme Plastics. You are running two shifts, a day shift and an evening shift. Before the day shift leaves each day, the workers must get an adequate supply of raw materials from the warehouse for the evening shift to use. On several occasions, they have failed to do so. By the time the evening shift gets to work, the warehouse is locked up, and it takes about 3 hours to get someone out to unlock it and get the production line rolling again. The two shift supervisors are at each other’s throats, and you have to do something to correct the situation. What is the basic problem causing this conflict? What could you do to solve it?

(TCO 10) Our text defines the four functions of a management as planning, organizing, leading and controlling. Briefly put, the plan states the desired outcome or goal and the process for achieving it. Control is the regulation of organizational activities and processes in such a way as to facilitate goal attainment. Assume that you are a manager of a business. State the type of business you are managing (it can be any business you choose). Give two examples of controls that you would implement in the business and how they could facilitate goal attainment